This comes after people complained about false advertising for the game, released last week. They expected to be purchasing a HD update of the acclaimed 1998 original game based on the product description, however discovered it was a PC port of the mobile game of the same name, which was released in 2013.
Following the negative comments, Codemasters’ community manager Lee William posted a thread on the Steam forum, apologising for the confusion.
“At Codemasters, we care about our customers and pride ourselves on listening to our community.” It began, “We understand that some people who bought Colin McRae Rally on Steam are upset and feel that it isn’t the game they thought it would be.We have now updated the product description for clarification.
“Furthermore, as an act of good faith, we have worked with Valve to enable anyone that bought the game to claim a refund. “
Refunds will be available to claim until the 19th August. To obtain a refund, you must go to your account transactions and there will be a ‘refund’ option available for Colin McRae Rally.
“We hope this goes some way to restoring any lost faith and thank you as always, for your continued support.” Williams concluded.
The Steam version of the game comes with 30 rally stages across three environments taken from Colin McRae Rally 2.0, complete with an upgrade to the games visuals.
What are your thoughts on how Codemasters dealt with this?