Microsoft said in a statement, “While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios.”
A digital copy of Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome, or Zoo Tycoon will all be available to choose from and all will be playable despite if your system is suffering from the infamous broken disc drive.
Microsoft has also stated, utilizing the advance exchange program, that they will be shipping out a new system to each and everyone who’s suffering from a broken system before they ship their’s out for repair.
For support, we stress you call 1-800-4-MYXBOX or read up on the updates the company made a couple of days ago regarding these issues.