First of all, before trying any of the fixes, make sure that your system meets the minimum system requirements for Final Fantasy 14 – lower specs might be the reason of the crashes and freezes. If everything is OK here, here’s how to try and fix the problems:
I. FFXXIV not running or crashing fix from the tech support:
“1. Start the game in Window mode
Start Menu > All Programs > SQUARE ENIX > FINAL FANTASY XIV > FINAL FANTASY XIV Config
General > Video Settings > Display Mode > Windowed
2. Decrease the texture quality
Start Menu > All Programs > SQUARE ENIX > FINAL FANTASY XIV > FINAL FANTASY XIV Config
General > Graphics >
[Texture Quality] > Low
[Texture Quality Filter] > Lowest
3. Stop programs running in the background
Certain programs may prevent FINAL FANTASY XIV from running properly. Users may stop certain programs that are running in the background at their own discretion.
4. Update graphic drivers
Please visit the official website for your current graphics card for more information on how to update the graphic drivers.
5. Reinstall FINAL FANTASY 14
Certain data may have been corrupt during the installation process. Please uninstall FINAL FANTASY XIV, and then reinstall it.”
II. Update your graphics card drivers, close all the running applications in the background (including antivirus software) and try running the game again! Also, if you try running the game as ADMIN might help.
Hopefully any of these fixes will help you solve the Final Fantasy 14 crashes and freezes. Good luck and don’t forget to share with us any possible solution you can think of!