Now that Portal 2 has been finally launched, we had some time to test it and noticed that the game is not an error-free one and it has various problems like game crashes, freezes or black screen problems. In this article, I will try to help you solve all this problems and enjoy the game as it should be: error free. So here is how to fix Portal 2 Crashes, Freezes and Black screen problems.

I. How to fix Portal 2 Crashes

1. Make sure that the installation is not corrupted (validate the install). If everything is OK, try turning off your firewall and/or antivirus since apparently Portal 2 doesn’t like them too much. Alternately, you could try to add the game to the exceptions list.

2. Sometimes, having the latest video card drivers installed might not be the best idea. Some users have reported that downgrading their drivers to the previous version did the trick and fixed the game!

3. Here is another trick that you can try if the previous two ones have failed: run the game as an administator: go to C:\Program Files\Steam\steamapps\common\portal 2, and right click on Portal 2.exe then select “Run as Administrator”.

4. Try running the game in Windows XP compatibility mode.

II. How to fix Portal 2 Freezes

1. As in the previous case, make sure to verify the game’s cache for a complete installation.

2. Create a backup of your Steam installation directory (you must exit Steam before this) and uninstall it, then install Steam again. Then, log in and start it – the download of the game should begin. Cancel it, exit steam and copy the already installed Portal 2 folder from your backup to the new one. Run the game and encounter no more freezes!

III. How to fix Portal 2 Black Screen

Especially if you’re trying to run the game on a laptop with an nVidia graphic card, open your nVidia control panel and add the Portal 2 exe file to the nVidia GPU. Alternately, you can change the game’s resolution.

Do you have any other tips and tricks to solve the Portal 2 crashes and freezes? Are you having a different problem? Let us know in the comment section below!


  1. i got some error i have the game installed, run it and it looks everithing perfect. but THEN after the valve logo appear, got the screen of powered by source ”valve 2011 all rights reserved bla bla” and finally then a wallpaper of portal 2. i wait wait wait well not that much wait just wait wait then it suddenly close and cant even see the game menu!!! still looking for the solution i give 100million points if someone know how to fix that (dunno why it is. but in every cool game you need points why not in real life?? )

  2. When i start Portal 2 everythings works Perfectly: The menu appears etc. But when i start the game i get blackscreen after loading, but i can see icons like the targeting cross and if i push esc i can even see the pause menu. I can hear Sounds perfectly and when i press
    “W” to go forward i hear Steps but i don’t see anything…
    Does someone know a Fix or Sth??

    I have Win Xp with Sp3 and i have the Min System requirements

    so wtf is wrong?

  3. tengo el mismo problema que elbcore3. al cargar el juego se ve todo negro, pero se ve el cursor los subtitulos y se escucha perfecto,pero se ve negro.
    por ahí leí que portal 2 tenia problemas con las tarjetas intel, y que aun no ahi arreglo y no creo que no alla.

  4. Thankkkkkkkkkkkkkkkkkkkkkkkkk YYYYYoouuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu Veryyyyyyy Muchhhhhhhhhh

  5. im having a problem with the campaign it crashes every time i try to play it and i have a GTX 260 and i downgrades the driver and a have ran the game as admin and like every thing up there i need REAL help

  6. No Duh you all have the same problem its the pirated version, lol@you.

    sorry but i have an original copy of the game and still got the same error than elbcore3, piperap and ali


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