Complaints about Halo: The Master Chief Collection is ‘well deserved’, 343 Executive Producer Dan Ayoub has admitted, as a patch is released to try and calm the matchmaking problems the game suffered on launch day.
There have been a number of problems listed, including losing or splitting up parties during matchmaking, as well as crashing and freezing during campaign missions.
In a blog post on Halo Waypoint, Ayoub wrote: “Since the launch of Halo: The Master Chief Collection, we’ve received several, well deserved, complaints related to slow matchmaking and other issues. We are truly sorry and feel your frustration.
“You deserve better and we are working day and night to find solutions as quickly as possible, with our first priority focused on matchmaking improvements.”
The first update, released this morning, is focused on improving the games servers: “these are server-side fixes,” Ayoub said, “so you won’t need to take a content update or reboot your console; you should see the effects right away.”
Not only this, but another update is schedules for the weekend. This update: “will address a number of other community priorities.” This will include an issue concerned with achievements not unlocking.
The games size is noted by Ayoub as one of the reasons behind the number of problems facing the game at its launch.
“A game as large as Halo: The Master Chief Collection has a massive surface area, and while we made every effort to have the best launch possible for our fans, issues surfaced with launch and we’re committed to improving this as fast as possible and get you all into matches. We’re committed to improving things as fast as possible so you can have the Halo experience you’ve been waiting for.
“Your feedback has been helpful for us in isolating issues, so please keep the input coming. We thank you for your continued patience and understanding while we work through these challenges. The development team at 343 Industries worked insanely hard to create Halo: The Master Chief Collection for you, and we won’t stop until it’s worthy of your passion for our franchise.”
Have you suffered with any of these issues?