me-cerberusFixing Mass Effect 2 crashes and freezes is not the only concern for PC gamers now that Mass Effect 2 is out but unfortunately there are also some DLC-related problems and issues gamers all over the world are experiencing in the game: non-working downloadable content codes and Cerberus Network problems

Basically, the problems come from the Cerberus Network, BioWare’s otherwise cool idea of downloading the Mass Effect 2 DLC without exiting the game. However, there are lots of various problems related to it: from DLC codes that are not working to problems activating the network and even trouble connecting to the Cerberus Network! How can you fix all these problems? Read on to find out the official solution!

How to Redeem and activate Cerberus:

– Go to the Code Redemption page here: http://social.bioware.com/redeem/
– Sign in with your existing account or create a new account (make sure to sign in using the exact same account that you used on social.bioware.com)
– Enter the Cerberus code
– Upon successful redemption load the game and login

How to Redeem and activate Gamestop Terminus Armor code:

– Go to the Code Redemption page here: http://social.bioware.com/redeem/
– Sign in with your existing account or create a new account (make sure to sign in using the exact same account that you used on social.bioware.com)
– Enter the Cerberus code
– Upon successful redemption load the game and login
– Upon successful redemption right-click on the download link and save to your computer
– Install file
– Restart game

How to enable Mass Effect Galaxy dialog

– You must play and finish the Mass Effect Galaxy iPhone game and log into your EA account to upload the unlock
– When playing Mass Effect 2 you must have Miranda and Jacob in your party to witness dialog

Regarding the timeouts and connection issues with the network, BioWare promised via Chris Priestly that they’re working on a fix and things should be back to normal very soon!