farmville-christmas-tree-announcementChristmas has arrived to the virtual worlds of FarmVille and there are tons of new Christmas-related content items added to the game. Amongst them, the most obvious is the Christmas Tree – the special present you will receive for free from Zynga as soon as you log in to FarmVille (as you can see the invite/notice in the image to the left). But the Christmas tree is not a regular item, it can be used to store some goodies!

So… how does the FarmVille Christmas tree work?

First, you will have to take the tree from the gift box and place it anywhere on your farm. You will notice that it looks like a very small tree. Don’t worry, though, it will get bigger and a lot nicer is you have more neighbors to send you gifts!

Because, yes, you can store up to 60 gifts under your Christmas Tree and it will grow a level every 20 Christmas Presents you receive (so there are 4 total stages to see your tree go through!)

In order to put a present under your FarmVille Christmas Tree, you only have to accept the present on your wall, then go to your gift box and select “Use”. The present will be automatically placed under the tree.

Please note that you can’t open any present until 24th of December (and you have time to open them until the end of the first week of January), but you can decorate your farm with all the new Christmas-related items. Oh, only if there was snow too in the game!

UPDATE: If you somehow lost your Christmas Tree, DO NOT WORRY, Zynga has confirmed to one of our readers (Mrs. Lee) that they are working on a fix and soon there will be a solution for this problem. You can read Zynga’s full response in the message number 47! Thanks a lot to all of you who have been here with me, trying to find the solution for the missing tree and help every gamer enjoy their Holidays!

73 COMMENTS

  1. There is a glitch where you can get more than one tree! When you place the tree you can quickly go back to gifts and place another and possibly a third! They are very neat so try it out! only one chance though!!

  2. Me, too! I didn’t know what to do with it! Hope someone can help us! What can we do with the dozens of gifts without a tree?? Help! : )

  3. LOL … are we a bunch of idiots?? : ) My friend told me ‘WHY would you want to get rid of a FREE GIFT you were given?’ Well… uh … i thought i could use the money… Duh… LOL

  4. I click on my Christmas tree and it just disapears , no tree in gift box ,, it reappears , click on it , its gone ,,I’ve gone stright to gift box when it appears in upper left hand corner , NO TREE ,,,I’ve tried different things but , it only appears in the corner and then if I click on it , its gone again .. So whats the problem , why can;t I get my tree ?

  5. Chuck, the tree is appearing because it’s reminding you that it needs to be planted. it just ‘represents’ your tree, it isn’t YOUR TREE. It doesn’t know that your tree has gone missing. It’s an icon, like the cash icon. Mine does that, too, but I KNOW why mine does it; because I SOLD my tree when i found it in my gift box, not knowing what it was for. You seem to be in the same boat many of us are; somehow, you lost (or maybe sold) yours, or didn’t ‘pick it up’ in time… we are ALL trying to find out how to get a second chance…..

  6. This discussion seems to be attracting a lot of us who have the QUESTION, and no one who has the ANSWER! So far, anyway! I hope we all agree that if one of us ever finds the answer, we’ll come back here to share it. : )

  7. This is so fail. I accidentally sold my tree and I am combing the Internet for a way to get another one, since you can’t buy one or be gifted one…UGH! My lack of a Farmville Christmas Tree is making me sad…I’m going to keep looking!

  8. Well actually I lost my christmas tree by accidentally seeling it so what I did was got my friends to send me gifts and when i clicked in my inbox to get my gifts my tree reappeared strange hunh?

  9. I agree, you are lucky, Alexis! I have TONS of gifts, but my tree has never reappeard! If you have a secret, tell us, TELL US! : )

  10. when i click on my christmas tree it says that i need to plant it and then i go to my gift box and nothing’s there except all the gifts that were sent to me. and i didn’t even sell it.. -.- HELP PLEASE.

  11. Hey everybody! I have a friend who figured out how to send me one as a gift; I was all prepared to share the secret with all of you ~ but when I clicked on ‘accept gift’ I got an error message! And then the request to accept her gift disappeared. : (

    I wouldn’t mind this so much if they would just tell us what’s up: if we are outta luck and never gonna get a tree, TELL US. If the gifts won’t open withot a tree, TELL US! The gifts are stuffing the gift box and preventing usable gifts from being accepted!!! Is this true for everyone else, too?

  12. The Christmas tree accepts 60 gifts. I received 60 gifts. People keep sending me more gift but I am not able to use them. They are stacking up in my gift box, not allowing me to access other gifts being sent. How do I get another tree? Do I need to sell all these presents for 5 coins in order to access my other gifts?

  13. is admin really admin? then can you tell us about the tree issue?
    if I can’t get one, i’ll sell my presents. but i need to know. giftbox seems to only hold 30 gifts for me, so i want to get rid of these presents if they’re useless. facebook, please let me buy a new tree since I sold mine. OR a festivus pole!!!! a festivus for the rest of us! much better than a holiday tree (i mean christmas tree. don’t want to offend anyone either way but who else uses a tree for presents??) ….

  14. Hey again, everybody. We are all saying basically the same thing, in somewhat different words. I could be wrong, but I don’t think this website has ANYTHING to do with Zynga or Farmville, or Facebook, for that matters! It’s a website for people like us who have common concerns, questions, etc. I never expected anyone from Zynga or Farmville to read these posts and solve our problem for us. I just thought there may be someone posting here who has figured out a solution and could share it! I am posting on other websites for the same problem, and it’s the same thing ~ NOT Zynga or Farmville, just a forum like this one. Good luck to us all!!!

  15. PS YES! I’ve come to the conclusion that the only way you can accept other, useful gifts is to selll A FEW, not all, of your wrapped packages to make space in the gift box for the trees, animals, etc. I am starting to think that, without a tree, we will never be able to open those gifts, so we COULD just sell them, but I’m not willing to take that chance.

    By the way, is ANYONE who posts here coming back to read newer posts? No one ever makes any reference to things posted by others… I’m hoping that I am not the only one working on this problem, but all I see, every single day, are new posts asking for help!

  16. Hey, ‘admin’! How nice of you to join in the discussion ~ and I am serious, not being sarcastic! :) I really appreciate it, and I hope the others do, too. Thanks for clearning up the ‘zynga connection’ issue, so i don’t feel like an idiot, LOL. I WILL NOW HAVE FAITH! : ) THANK YOU!!!

    PS Would it be helpful to you if I asked my friend how she sent me a tree, even though the attempt failed?

  17. Well, that bit of information would certainly cause no harm :)

    (It’s ‘admin’ – I think that Calin sounds better, even though it takes some editing of the post on my side :P)

  18. Calin! : ) I love it when people are friendly! : )
    I will contact my friend immediately and get that info from her, and will send it to you as soon as she replies. She works so it might not be right away…. Thanks again!

  19. OK guys, This is something I heard from another Farmville neighbor! Not sure if its legit, but it might be worth a try!!! (if you have a tree- wish i could help those of you that don’t have one..but I’ll work on it…) I’m full of little tricks for this game, so here’s one I’d like to pass on…DONT SELL THE EXTRA GIFTS AFTER YOUR TREE IS FULL!!! Leave them on your request page!!! after 24 december you can “accept” them from your gifts page, and OPEN them after you place them in your gift box (under the tree)!! they are giving us from 26 dec to 6 jan to open all the gifts.. you could be losing things to place on your farm, or XP….LEAVE THEM IN THE FACEBOOK REQUEST PAGE! But remember, you have to open some of the gifts from your tree, since only 60 will fit, you have to make room!

  20. Ok, I sent an email to Zynga myself…When I hear back from them, I will post the email here for everyone to read. I asked them How to recover a holiday tree. Hopefully they will get back to me soon…As soon as I hear- I will post!!

  21. CALIN ~ here is what my friend says: “I got a gift from a friend, using farmville directly, not through facebook. When I tried to get back to that site after I sent the Christmas tree, I couldn’t do it.” So i don’t think that is going to be any help!

    HUSEIN and others ~ omygosh, i never meant to say that anyone is unfriendly! All I meant was that it was nice to hear from an ADMINISTRATOR of the website who was friendly! I understand your being upset about your tree; we all are! But geez, no, I never meant to say that anyone is unfriendly. : ) And now there is still a chance to CALIN can help us… Or Lee, who chimed in, also! Let’s have HOPE, people! : )

  22. HUSEIN… LOL, you are funny, and sweet! I don’t understand what your last sentence meant, where you used the word ‘hate’ ~ but I am willing to assume it was just an honest error in word usage!

    I have thought of this forum and the people who have posted as sort of an exclusive club, all along! We all have a problem in common, and it feels good to know that one is not alone in having a problem, right?

    You are doing an amazing job if you are at level 47 already! I am at level 18, I think… maybe less. But as you say, the important thing is the fun we have playing, and the unexpected friends we come across ~ like here, in this forum! : )

  23. My goodness…level 47?!?! That’s great! Well, not sure how long Zynga takes to respond, But I will post any new information I get. I have 100s of neighbors, and I will try to see if anyone else has had any luck in settling this issue…also, I’m female! lol…
    It’s nice to see you guys trying to help each other out. I know a few neighbors of mine that just don’t care about helping others, it’s a nice change to see that on here! =)

  24. giggle… i guess it’s MRS Lee then… or MS… ; ) See? This is exactly what I was talking about! If you read up through the posts from the last few days, FRIENDLY…. HELPING EACH OTHER… YEAH! That is exactly why I am here! It’s very cool! I wish more of the posters would chime in to say ‘hi’ or whatever, while they’re waiting for the problem to be solved. Thanks for joining the mix, Lee! Ms. Lee! : ) hee hee!!

  25. lol…thanks!!! There are so many neat little tricks and things people could be sharing and talking about while we wait!! You are soooooo right!!! I hope to be able to help everyone out…I’ve already had about 5 people repost that I needed to know about getting another tree! So, I’m hoping in the next day or so, we’ll have some kind of definite answer! That way there is still time to fill the trees!!! =]

    (it’s Mrs. Lee….but it doesn’t really matter!! ha ha ha)
    BTW, nice to meet you!

  26. so is there still a way to get a chistmas tree bak? I tried asking people if they cant find theirs but theirs is [erfectly fine. I jope we will all find our christmas tree.

  27. well, i have a christmas tree but I really wat to get anoher one. But i`m betther than the ones who doesnt`h have even one tree … Pffff please do sth for su.. Christmas is almost here and we really want to have chrismas tree in our farms … It would be goodif we could buy a tree .. Please people d sth to get Cristmas trees somehow :(

  28. Ok everyone!! I finally got a response back from Zynga! I am going to copy the entire email so everyone will know what they are going to do about this issue!!!!

    Response (Zynga Customer Support) 12/08/2009 02:17 PM
    Hello Lee,

    Thank you for letting us know about the issue regarding the Holiday Tree. You were not alone in experiencing this issue as many of our users have reported various issues related to the Holiday Tree. This encompasses missing Holiday Trees, max gift capacity reached in Holiday Trees, and requests for another Holiday Tree. We are aware of these issues and our developers have been working hard to resolve them.

    We would like to reassure you that if you are among those that do not have a Holiday Tree, there will soon be a fix within the near future. If you are unable to access the tree again, please do not worry. Our developers are addressing this problem and are currently working on a new feature that should resolve the Holiday Tree issue soon.

    Again we apologize for the inconvenience and thank you for your patience.

    Best,
    Zynga Customer Support

    Ok guys…hopefullt it won’t be too long now and everyone will be able to have a tree…we just have to keep our fingers crossed..but in the mean time, i suggest that you keep all your gifts on your request page and do not accept them yet! That way when you get a tree, u will be able to fill it up!!! Hope this helps!

  29. Well. Lee has certainly been diligent, and has worked magic that no one else was able to even attempt ~ just getting a response from Zynga!! Thank you, Lee! : )
    Are you saying that our gifts will remain on the request page and not disappear or cause a problem? Will they allow them to sit there and take up space for another two weeks or more? If so, GREAT! : ) Thanks again!

  30. i am unable to plant my christmas tree. everytime i try it dissappears. what can i do. I have lots of gifts but cant use them because my christmas tree wont plant. its very annoying. Please give me some help.

  31. Well i was at my school working on a final draft of an essay with a friend, since we were in school hours and we finished early we went into our facebook account and played farmville, i already had my christmas tree that i got as a gift from zynga. My friend went to the shop and actually bought one for 5,000 coins! then he noticed he had a gift from zynga and it was his own tree, he bought one and got a free one, now he has 2 trees and he can get up to 120 gifts.Thing is that I myself went to buy an extra one, and it wasn’t there so i’m confused.

  32. People who post here (from this point forward) need to scroll up and read earlier posts. The missing holiday tree issue HAS BEEN ADDRESSED!!! It seems that people are posting angrily and not even reading to see what has been said.

    Also, people need to understand that this is not the website that created or controls Farmville! Threatening, in this forum, to stop playing if you don’t get your holiday tree, is wasting your time and energy, because it won’t hurt anyone here! (or on Zynga, or Farmville, for that matter!) The administrator here AND sme of the posters are doing everything they can to help those of us who have no tree. BE PATIENT and READ THE POSTS before getting so angry! We are nice people here, and want to play nice! : )

  33. WOAH.. ur lucky getting 2 trees now.. but can anyone tell me how you can buy it from the market? coz like my coz said tha i sent you a tree and i was like..wat really? she said she will send me one tonight… but by the time it was night she said it wasnt there. I hope for the people who cant find there tree will find it soon :)

  34. I have a question my Christmas tree if Fully grown I have 60 presents under it will I be able to open the gifts that arent sent to me that I have in my gift box on CHristmas day also.

  35. No Problem Suzy! I’m just glad I could help you guys out! And for those of you that have questions about the gifts remaining in the gift box AFTER the tree is full…yes, we all should be able to use them too AFTER you open some in your tree to make room…but I want to caution everyone…~*IF YOU TAKE AND OPEN ALL THE GIFTS IN THE HOLIDAY TREE AND NOT LEAVE AT LEAST ONE IN THERE, YOU MIGHT NOT BE ABLE TO GET THE OTHER PENDING GIFTS!*~ i’m not 100% sure about that, but it IS a possibility! So, be safe and always leave one until you accept them all and put them under the tree and you have NO MORE LEFT! (*just a heads up!)

    Farmville is going through A LOT of technical issues right now! They are working hard to correct all the problems we are facing…please be patient! Here is a notice sent out by Farmville…(in case some of you haven’t seen it!)

    “Hey Farmers! We have revived ALL withered crops and made ALL mature crops wither-proof until Thursday, Dec. 10 at 12:01am PDT! Our deepest apologies for all of the recent technical issues. Come on back and get your healthy, bountiful harvest! ”

    *also, like Suzy said, if you read earlier posts, it could help you out! Yes, we are here to help anyone out that needs it!!! Happy Farming

  36. Hello Vivien,

    Thank you for letting us know about the issue regarding the Holiday Tree. You were not alone in experiencing this problem. We have been made aware of it through a number of our users and our developers have been working hard to resolve this issue. We would like to reassure you that if you do not have a Holiday Tree, there will soon be a fix within the near future. If you are unable to access the tree again, please do not worry. Our developers are addressing this issue and are currently working on a new feature that should resolve the Holiday Tree issue soon.

    Again we apologize for the inconvenience and thank you for your patience.

    We have included a link below to an article about the “Holiday Tree and Holiday Items” from our Customer Support Knowledge Base.
    Answer Title: FarmVille Holiday Tree and Holiday Items
    Answer Link: http://zynga.custhelp.com/app/answers/detail/a_id/965

    If you experience Missing Gifts, it is an issue that we are aware of and are trying to track down and fix. As this error manifests itself in various ways this has proven to be somewhat difficult. It would be of great benefit to our development team if you would take a minute to detail your specific Missing Gifts experience on our community forums. They have set up a thread in the Bugs & Bug Reporting section of the forum specifically to gather this sort of information so that we can resolve this issue for you once and for all. For your convenience we have included a link to the article below.

    http://forums.zynga.com/showthread.php?t=277714

    Thank you for your assistance in this matter.

    Also, please do be aware that there is a user generated application circulating on Facebook titled “FarmVille Gifts.” This application is NOT authorized by Zynga and is NOT affiliated or associated with FarmVille. Gifts accepted through “FarmVille Gifts” will not display as that application is not associated with our game.

    Best,
    Zynga Customer Support

  37. GIGGLE!!! Lee, I guess you have become ‘officially’ MRS. LEE!!! It says so right up there in the update on this website! : D

    Well, happy happy holidays to all of us! I guess by now everyone has their replacement tree. If you haven’t discovered that you can get one, go to the market ~ you can buy it for only 10 coins! I think it was fantastic of them to make them so cheap for us, don’t you all agree?

    I already had almost 50 gifts waiting, so i’m laughing! I hope it’s that good for all of you. You know what? I’m GLAD this happened, that I lost my tree and that I went on a mission to get a replacement. Of course, I am not the one that succeeded in getting to the solution to the problem, but I think all of us posting here helped, by sheer numbers! And I so happy to have met you, ‘Mrs. Lee’ ~ and Husein ~ and Calin… wow, when I scroll up and reread all those posts, it occurs to me that this is the first time I have personally been involved in something like this, and it was FUN!! : D

    Happy, HAPPY HOLIDAYS to all of you!!!! hugs!!!
    suzy

  38. so you can open em on the 24th of december yeh ? well at what time ? the second it turns twelve or what ? cus wherre i am its 1:05am 24th of December and you still cannot open your presents ? whats the go ?

  39. I OPENED ONE OF MY PRESENTS AND I GOT A 2010 SIGN AND WHEN I WENT TO PUT IT ON MY FARM IT WAS NO WHERE TO BE FOUND. CAN ANYONE HELP ME WITH THIS PROBLEM

  40. The tree and the gifts are supposed to contiue to ‘work’ until… what is it, jan. 4th? or 7th? I’m thinking that at that point, the tree will disappear automatically…? Could be wrong, but I, for one, am willing to wait and see… :)

  41. does anyone know when was the last day we could buy a xmas tree.my mother is just joined and there is no xmas tree appearing in the market.does this mean she has missed out??can someone let me know before she goes ahead and sells all her gifts plz.

  42. Look in the market. the rest of us who accidentally sold or lost ours bought one there for 10 coins. but you don’t have much time…

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