PS4 Keeps Shutting Off – How to Fix

The exact problem I’m facing. Stays on for about 3 minutes before “overheating” even though the console isn’t running hot to the touch. It’s basically whenever the HDD is stressed – then it tends to shut itself off.

Luckily, my Gamestop is overnighting me a replacement system to pick up tomorrow so hopefully I won’t get back to back faulty units. The projected fail rate of 0.4% is starting to seem more and more inaccurate across a wide variety of issues people are experiencing.

I truly hope it’s only 0.4% though and that I was just dealt one of the short straws.

Mine doesn’t have the red light blinking, but it will be on for about 10 seconds and it will work fine, but then it will just freeze for about a minute and then reset. But it has the three beeps also.

mine is as well doing the same thing. Everything is running fine one min. then poof,….. its off. I don’t get the three beeps or the red light. Mine is solid white when it decides it wants to turn off. Very annoyed that I have had it preordered for a long time and when I just think I can sit and play, THIS happens. SO annoyed…..

Mine just beeps and shuts off too. No 3 beeps or red light.

My screen flashes as if it lost connection with the hdmi then quickly resumes than shuts off but i noticed this only happens when an actual disc based game is running.When i removed any discs and just watched netflix the system runs flawlessly.

My console lets me play roughly had an hour at most then shut it’s self off with no indication I will post a video showing this problem

Had the same problem called sony told me to do like a disk defrag hard drive still did it called back. Sent me a box 2 days later mail mine 2 days later I got a brand new console no problems since. Did have to wait on phone for 15 min or so that was the hard part!!!!

Have the same problem and I called Sony in Europe, but there is no help from them. They want me to return the PS4 where I bought it and delivery time is 3 months :(

i’m experiencing the same problem; no solution has worked including re-initializing, re-installing, safe mode and the like…the ps4 just keeps going off by itself

have you tried setting the dns server to 4.2.2.2 ?
Seems to have worked for me although needs more testing

Exactly the same problem, if I want to play à game, it doesn’t even load the game, I hear a clicking noise and then it shutts off, when i turn it on again it says that I didn’t shut the system down correctly. Does anybody know what the problem is and how to fix it?

Mine turns off every 15 minutes and its brand new. I dont know why. I did everything that I could just like doing the safe mode and changing HDMI cords. SONY please fix this. Dafuq

firstly, some of you morons need to leave the ps4 off all together and pay more attention in english class.

Secondly, your ps4 did the same thing as the guy before you. duh! can we have another 15 morons tell us their machine did the same thing? Throw them away and spend more time studying and doing your homework.

My system kept shutting down and the 3 beeps my brother in law found a master reset it’s under the top cover above where disk goes u slide panel off towards outside now this worked for me because my system was silent u should hear a fan running if there’s no noise it’s going to die sometime game store said not to fix it wouldn’t b worth it they buy broken systems for 20 buck

Johnj, sentences begin with a capital letter.
Altogether is one word.
English is a proper noun, therefore begins with a capital letter.
PS4 please, not ps4.
Duh would also have a capital as it follows a full stop.
That small dot at the bottom of the exclamation mark is actually a full stop so “can” should also have started with a capital letter.

I try turn my on it shows blue light for a second and will not turn on

I’m so glad BombingRun told us that “bored” clearly has zero friends. I need people going around figuring these things out, just like I need people to pump my gas. Love the effort where having to list your name and email is way more text than the message itself, but since there’s no effort it automatically implies BombingRun is an awesome dude, a good samaritan and is TOO.COOL.TO.HANDLE

We are in awe of your greatness. Come back with more wisdom, help us with this PS4 problem, do not forsake us when you were our only hope!

you don’t need to come on to these help sections / forums & act like a c*nt “JohnJ” you don’t get any sex obviously because you’re a wanker. no capital letters needed… just get your lube out & think of your dad’s finger where it shouldn’t be. & it’s probably there so you can’t talk out your arse anymore. anyone else figured out how to fix this problem yet, rather then act like a twat. please leave a comment “helpfull” if possible

1. If its been on for a while, it’s very possible your unit is overheating. Turn it off for a few and wait for it to cool down. Make sure it’s in a spot where it can get proper ventilation. Yadda yadda yadda.

2. As unhelpful as it sounds, check the various cords running from the PS4 (especially the power cord). You’ll never know unless you’re willing to take the 20 seconds to check.

3. If you’re lucky, it could be a case of the inevitable software glitches. Whether it be firmware or app issues, you can usually get it fixed via update(s).

4. For older systems, try going easy on the multi-tasking aspect of your PS4. Don’t run two apps at once; don’t be charging anything while the system is active; that sort of thing.

5. Clean up some of the clutter you’ve got stored on your hard-drive. Defrag if you feel it necessary.

6. If you’ve tried all that, then you’re really only left with 3 options… Get it fixed – Get it replaced – Switch to Xbox.

I hope that helps. Don’t do drugs. Stay away from time shares. ;)

My current problem: After about 2 or 3 minutes of being on my PS4 lightbar flashes red, the system pops up a warning on the tv stating that it is overheating before turning itself off. Oddly enough, the system actually does feel hot around the HDD area. My current plan of action: Attempt to get a replacement fan, attempt to get the thermal paste replaced as well, and lastly clean the heatsinks. If anybody has any other suggestions I would love the hear them, as long as they do not involve paying attention in English class . . . I almost always slept through that class.

I have the same problem and after that happens it will only turn on for a couple minutes then it turns off i’ve done some research and nothing seems to be fixing the problem and it really sucks…